Frequently Asked Questions
Find answers to common questions about our products and services
How do I know which size to order?
Each product page features a detailed size guide. We recommend comparing these measurements against a similar garment you already own for the best fit.
Are your products ethically sourced?
At Urban Industry, we partner exclusively with manufacturers who adhere to fair labor practices and sustainable production standards.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact our support team within 30 minutes of placement to request any changes.
Do you restock items that are sold out?
Many of our seasonal pieces are limited edition. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if an item returns.
How should I care for my Urban Industry garments?
To maintain the quality of your clothing, we recommend washing in cold water and hanging to dry. Specific care instructions are located on the internal wash tag.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your location.